Privacy Policy
How we handle your personal and health information with care and confidentiality.
P. R. Charitable Multispeciality Polyclinic & Diagnostics Center(“we”, “us”) is committed to protecting the privacy and confidentiality of every patient. This policy explains what information we collect, why, and how we keep it safe.
Information we collect
- Contact details you provide (name, phone number, email) when booking or enquiring.
- Clinical information needed to provide care (referrals, test requirements, reports).
- Basic technical data from our website (such as anonymous usage analytics).
How we use your information
- To schedule appointments and deliver your scans, tests and reports.
- To contact you about your appointment, results or follow-up care.
- To meet our legal, medical and regulatory obligations.
How we protect it
Your health information is treated as strictly confidential and is shared only with the clinicians involved in your care, or where required by law. We apply reasonable administrative and technical safeguards to prevent unauthorised access.
WhatsApp and messaging
When you contact us via WhatsApp or phone, your messages are handled to respond to your enquiry and arrange care. Please avoid sharing sensitive information you're not comfortable sending over messaging apps.
Your rights
You may request access to, correction of, or deletion of your personal information, subject to legal and medical record-keeping requirements. Contact us to make a request.
Contact us
For any privacy question, call +91 98671 12425 or email info@prpolyclinic.in.
Last updated: 2026.